Service Management:

• Asset LifecycleManager
• LANDesk Process Manager

Service Desk

• Asset Lifecycle Manager (4 days)
• Process Manager 4.7 (4 days)
• Service Desk 7.3 ITBM Solutions Overview (1 day)
• Service Desk 7.3 ITBM Core (4 days)
• Service Desk 7.3 Administration and Design (NA Only) (5 days)
• Service Desk 7.3 ITBM Process Designer (3 days)
• Service Desk 7.3 ITBM Analyst (1 day)
• Service Desk 7.3 Crystal Reporting (2 days)
• Service Desk 7.3 Configuration Management (1 day)

Systems Management:

• LANDesk Management Suite
• LANDesk Security Suite

The following NEW COURSES updated for Version 9 will also be offered as ILO in addition to ILT.

• Getting Started with LANDesk Solutions (4 days)
• Managing IT Systems with LANDesk Management Suite 9 (4 days)
• Deploying IT Systems with LANDesk Management Suite 9 (3 days)
• Endpoint Security Using LANDesk Security Suite 9 (2 days)

The following classes will be discontinued as of April, 10th, 2010:

• Desktop Management, LANDesk Management Suite 8.8 (5 days)
• Provisioning and Protecting the Enterprise 8.8 (5 days)