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                                          <Name>Notify requester couldn't purchase additional licenses</Name>
                                          <IsSystemAction>false</IsSystemAction>
                                          <EventIdentifier>10975</EventIdentifier>
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                                          <ActionType>
                                            <ActionType>
                                              <ACTIONTYPEID>4</ACTIONTYPEID>
                                              <DESCRIPTION>Send e-mail</DESCRIPTION>
                                              <GROUPNAME>System</GROUPNAME>
                                              <ISSYSTEMACTIONTYPE>N</ISSYSTEMACTIONTYPE>
                                              <DEFTIMEOUTMINUTES>0</DEFTIMEOUTMINUTES>
                                              <EXECUTECLASSNAME>LANDesk.Workflow.BusinessObjects.Workflow.Actions.SendEmails</EXECUTECLASSNAME>
                                              <EXECUTEASSEMBLY>LANDesk.Workflow.BusinessObjects.dll</EXECUTEASSEMBLY>
                                              <IMAGEURL>send_email.bmp</IMAGEURL>
                                              <PRESENTATIONCLASSNAME>LANDesk.Workflow.Win.ComponentModelSupport.SendEmailsActionProperties</PRESENTATIONCLASSNAME>
                                              <PRESENTATIONASSEMBLY>LANDesk.Workflow.Win.exe</PRESENTATIONASSEMBLY>
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                                            <Identifier>4</Identifier>
                                            <Description>Send e-mail</Description>
                                            <GroupName>System</GroupName>
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                                          <ActionResultEvents />
                                          <AuditingEnabled>true</AuditingEnabled>
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                                            <ActionTypeIdentifier>0</ActionTypeIdentifier>
                                            <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                                            <Name>Default audit</Name>
                                            <Header>Workflow Engine Update</Header>
                                            <Detail />
                                            <SendAsHtml>false</SendAsHtml>
                                          </AuditTemplate>
                                          <EmailTemplate>
                                            <ActionTypeIdentifier>4</ActionTypeIdentifier>
                                            <TemplateTypeIdentifier>2</TemplateTypeIdentifier>
                                            <Name>Notification - request denied</Name>
                                            <Sender>Process management team</Sender>
                                            <Header>Your request for reference number: {|External system ID|} has been denied.</Header>
                                            <Detail>Your request for reference number: {|External system ID|} has been denied.&lt;br&gt;&lt;br&gt;

Process management team</Detail>
                                            <SendAsHtml>true</SendAsHtml>
                                          </EmailTemplate>
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                                          <IncludeWeekends>false</IncludeWeekends>
                                          <TimerIsBeforeDate>false</TimerIsBeforeDate>
                                          <ApproveModifyApprovals>false</ApproveModifyApprovals>
                                          <ModifyApprovalsTemplate>
                                            <ActionTypeIdentifier>0</ActionTypeIdentifier>
                                            <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                                            <Name>Default audit</Name>
                                            <Header>Workflow Engine Update</Header>
                                            <Detail />
                                            <SendAsHtml>false</SendAsHtml>
                                          </ModifyApprovalsTemplate>
                                          <PrimaryContacts />
                                          <SecondaryContacts>
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                                              <Identifier>8</Identifier>
                                              <DisplayName>Requester</DisplayName>
                                              <ContactType>Field</ContactType>
                                              <LdapLocationId>-2147483648</LdapLocationId>
                                              <ContactDoc>
                                                <DISPLAYNAME>Requester</DISPLAYNAME>
                                                <NAME>Requester</NAME>
                                                <CONTACTID>8</CONTACTID>
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                                                <CATEGORY>2</CATEGORY>
                                                <LDAPLOCATIONID>-2147483648</LDAPLOCATIONID>
                                                <AUTHENTICATIONTYPE>-2147483648</AUTHENTICATIONTYPE>
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                                                  <ISSYSTEM>Y</ISSYSTEM>
                                                  <ISMAPPABLE>Y</ISMAPPABLE>
                                                  <NAME>Requester</NAME>
                                                  <DESCRIPTION>User who requested this change request.</DESCRIPTION>
                                                  <MAPPINGDATATYPE>2</MAPPINGDATATYPE>
                                                  <REVISIONDATETIME>2007-07-03T11:10:46.123</REVISIONDATETIME>
                                                  <REVISEDBY>installation</REVISEDBY>
                                                </FieldDoc>
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                                                  <GroupingDoc>
                                                    <GROUPINGID>2</GROUPINGID>
                                                    <GROUPINGSECTION>1</GROUPINGSECTION>
                                                    <NAME>Workflow</NAME>
                                                    <DESCRIPTION>Internal field grouping for workflow</DESCRIPTION>
                                                    <REVISIONDATETIME>0001-01-01T00:00:00</REVISIONDATETIME>
                                                  </GroupingDoc>
                                                  <Identifier>2</Identifier>
                                                  <GroupingSection>Fields</GroupingSection>
                                                  <Name>Workflow</Name>
                                                  <Description>Internal field grouping for workflow</Description>
                                                </Category>
                                                <Identifier>8</Identifier>
                                                <Name>Requester</Name>
                                                <Description>User who requested this change request.</Description>
                                                <IsSystem>true</IsSystem>
                                                <IsMappable>true</IsMappable>
                                                <CategoryIdentifier>2</CategoryIdentifier>
                                                <CategoryName>Workflow</CategoryName>
                                                <CategoryDescription>Internal field grouping for workflow</CategoryDescription>
                                                <TargetDataType>Contact</TargetDataType>
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                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Workflow</NAME>
                                                      <SETTINGS />
                                                      <FIELDLIST />
                                                      <STARTINGEVENTID>-2147483648</STARTINGEVENTID>
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                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
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                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
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                                                      <SETTINGS>COLUMN_UNIQUE~|ComponentId~2002|PullIntervalInMinutes~1|EventId~2106|AUTO_UNIQUE~True</SETTINGS>
                                                      <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1]</FIELDLIST>
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                                                    <IsCollection>false</IsCollection>
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                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - new hire received</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|ComponentId~2001|PullIntervalInMinutes~1|EventId~2064|AUTO_UNIQUE~True</SETTINGS>
                                                      <FIELDLIST>/root[1]/RequiresTraining[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireName[1]^/root[1]/RequiresPhone[1]^/root[1]/RequiresNetworkAccess[1]^/root[1]/RequiresComputer[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10087</STARTINGEVENTID>
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                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
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                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - new hire</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|ComponentId~2001|PullIntervalInMinutes~1|EventId~2097|AUTO_UNIQUE~True</SETTINGS>
                                                      <FIELDLIST>/root[1]/Reason[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireTitle[1]^/root[1]/Identifier[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10104</STARTINGEVENTID>
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                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
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                                                  <FieldMappingView>
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                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - security access</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|ComponentId~2009|PullIntervalInMinutes~1|EventId~2005|AUTO_UNIQUE~True</SETTINGS>
                                                      <FIELDLIST>/root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10213</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
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                                                      <CONNECTORID>21004</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - new computer</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2007|PullIntervalInMinutes~1|EventId~2001</SETTINGS>
                                                      <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10262</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21005</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - upgrade operating system</NAME>
                                                      <SETTINGS>SERVER~|USER~|PASSWORD~|ComponentId~2008|PullIntervalInMinutes~1|SQL_SELECT~|COLUMN_UNIQUE~|SQL_UPDATE~|AUTO_UNIQUE~True|EventId~2003|CONNECTION_STRING~DSN=;uid=;pwd=</SETTINGS>
                                                      <FIELDLIST>/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/DeviceName[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10278</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21006</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - return computer</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2007|PullIntervalInMinutes~1|EventId~2133</SETTINGS>
                                                      <FIELDLIST>/root[1]/Identifier[1]^/root[1]/IPName[1]^/root[1]/Reason[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10285</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
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                                                      <CONNECTORID>21007</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - replace computer</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|ComponentId~2007|PullIntervalInMinutes~1|EventId~2139|AUTO_UNIQUE~True</SETTINGS>
                                                      <FIELDLIST>/root[1]/DeviceName[1]^/root[1]/ChangeDescription[1]^/root[1]/RequesterId[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/IsReplacement[1]^/root[1]/Reason[1]^/root[1]/Identifier[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10935</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21008</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - reboot a server</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2015|PullIntervalInMinutes~1|EventId~2037</SETTINGS>
                                                      <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10320</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21009</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk vulnerabilities downloaded</NAME>
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                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                                      <STARTINGEVENTID>10444</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21010</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - security access request</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|ComponentId~2009|PullIntervalInMinutes~1|EventId~2005|AUTO_UNIQUE~True</SETTINGS>
                                                      <FIELDLIST>/root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10660</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21011</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Sofware Deployment Rollout</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~/root[1]/RolloutID[1]|COLUMN_REQUESTER~/root[1]/Requester[1]|PullIntervalInMinutes~1|AUTO_UNIQUE~False</SETTINGS>
                                                      <FIELDLIST>/root[1]/Rollout1DeliveryMethod[1]^/root[1]/Rollout2DeliveryMethod[1]^/root[1]/EscalationContact[1]^/root[1]/Package[1]^/root[1]/Rollout2Query[1]^/root[1]/PackageOwner[1]^/root[1]/TestQuery[1]^/root[1]/RolloutApprover[1]^/root[1]/RequestDate[1]^/root[1]/RolloutID[1]^/root[1]/TestDeliveryMethod[1]^/root[1]/Requester[1]^/root[1]/Rollout2Approver[1]^/root[1]/Rollout1Approver[1]^/root[1]/Rollout1Query[1]^/root[1]/TestApprover[1]</FIELDLIST>
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                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping>{|/root[1]/Requester[1]|}</Mapping>
                                                  </FieldMappingView>
                                                  <FieldMappingView>
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                                                      <CONNECTORID>21012</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Antivirus deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
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                                                  <FieldMappingView>
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                                                      <CONNECTORID>21013</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Blocked app deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
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                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Driver updates deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
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                                                      <CONNECTORID>21015</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Software updates deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
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                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Critical vulnerability deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
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                                                      <CONNECTORID>21017</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Vulnerability deployment process 1 tier</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21018</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Low vulnerability deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                                      <STARTINGEVENTID>10863</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21019</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - LANDesk updates deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                                      <STARTINGEVENTID>10854</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
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                                                      <CONNECTORID>21020</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Spyware deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                                      <STARTINGEVENTID>10900</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21021</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Security threat deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                                      <STARTINGEVENTID>10882</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21022</CONNECTORID>
                                                      <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - All patches deployment process</NAME>
                                                      <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                                      <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                                      <STARTINGEVENTID>10807</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21023</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Request to run an application</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|COLUMN_REQUESTER~/root[1]/Requester[1]|PullIntervalInMinutes~1|AUTO_UNIQUE~True</SETTINGS>
                                                      <FIELDLIST>/root[1]/ApplicationPackage[1]^/root[1]/Application[1]^/root[1]/Vendor[1]^/root[1]/IT[1]^/root[1]/Requester[1]^/root[1]/HIPSAdmin[1]^/root[1]/SecurityCouncilRepresentative[1]^/root[1]/TestGroupRepresentative[1]</FIELDLIST>
                                                      <STARTINGEVENTID>-2147483648</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping>{|/root[1]/Requester[1]|}</Mapping>
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21024</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>Service request - LANDesk replace computer</NAME>
                                                      <SETTINGS>COLUMN_UNIQUE~|ComponentId~2007|PullIntervalInMinutes~1|EventId~2139|AUTO_UNIQUE~True</SETTINGS>
                                                      <FIELDLIST>/root[1]/DeviceName[1]^/root[1]/ChangeDescription[1]^/root[1]/RequesterId[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/IsReplacement[1]^/root[1]/Reason[1]^/root[1]/Identifier[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10938</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping />
                                                  </FieldMappingView>
                                                  <FieldMappingView>
                                                    <ConnectorDoc>
                                                      <CONNECTORID>21025</CONNECTORID>
                                                      <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                                      <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                                      <NAME>LANDesk - Make software distribution package public</NAME>
                                                      <SETTINGS>COLUMN_REQUESTER~/root[1]/Requester[1]|PullIntervalInMinutes~1|AUTO_UNIQUE~True</SETTINGS>
                                                      <FIELDLIST>/root[1]/RequestDate[1]^/root[1]/PackageAdmin[1]^/root[1]/PackageTesting[1]^/root[1]/Requester[1]^/root[1]/PackageLicensing[1]^/root[1]/Package[1]^/root[1]/PackageUsers[1]</FIELDLIST>
                                                      <STARTINGEVENTID>10957</STARTINGEVENTID>
                                                    </ConnectorDoc>
                                                    <IsCollection>false</IsCollection>
                                                    <Mapping>{|/root[1]/Requester[1]|}</Mapping>
                                                  </FieldMappingView>
                                                </FieldMappings>
                                                <ShowInWeb>false</ShowInWeb>
                                              </ContactField>
                                            </ContactView>
                                          </SecondaryContacts>
                                          <Conditions />
                                          <Settings>&lt;Settings Version="1.0" /&gt;</Settings>
                                          <ActionProperties>
                                            <InternalData>
                                              <Settings Version="1.0" />
                                            </InternalData>
                                            <WasModified>false</WasModified>
                                            <Results />
                                          </ActionProperties>
                                        </DependentActionView>
                                      </DependentActions>
                                      <Identifier>10975</Identifier>
                                    </EventView>
                                  </ActionResultEvents>
                                  <AuditingEnabled>true</AuditingEnabled>
                                  <AuditTemplate>
                                    <ActionTypeIdentifier>0</ActionTypeIdentifier>
                                    <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                                    <Name>Default audit</Name>
                                    <Header>Workflow Engine Update</Header>
                                    <Detail />
                                    <SendAsHtml>false</SendAsHtml>
                                  </AuditTemplate>
                                  <EmailTemplate>
                                    <ActionTypeIdentifier>23</ActionTypeIdentifier>
                                    <TemplateTypeIdentifier>2</TemplateTypeIdentifier>
                                    <Name>Manual task - purchase additional license</Name>
                                    <Sender>Process management team</Sender>
                                    <Header>Manual task - purchase additional licnese</Header>
                                    <Detail>Please purchase the following license.&lt;br&gt;

Software package: {|Software package|}
Requester: {|Requester|}&lt;br&gt;&lt;br&gt;

Process management team</Detail>
                                    <SendAsHtml>true</SendAsHtml>
                                  </EmailTemplate>
                                  <Timeout>-2147483648</Timeout>
                                  <IncludeWeekends>false</IncludeWeekends>
                                  <TimerIsBeforeDate>false</TimerIsBeforeDate>
                                  <ApproveModifyApprovals>false</ApproveModifyApprovals>
                                  <ModifyApprovalsTemplate>
                                    <ActionTypeIdentifier>0</ActionTypeIdentifier>
                                    <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                                    <Name>Default audit</Name>
                                    <Header>Workflow Engine Update</Header>
                                    <Detail />
                                    <SendAsHtml>false</SendAsHtml>
                                  </ModifyApprovalsTemplate>
                                  <PrimaryContacts />
                                  <SecondaryContacts />
                                  <Conditions />
                                  <Settings>&lt;Settings Version="1.0"&gt;&lt;ApprovalLogicType&gt;LogicalAnd&lt;/ApprovalLogicType&gt;&lt;/Settings&gt;</Settings>
                                  <ActionProperties>
                                    <InternalData>
                                      <Settings Version="1.0">
                                        <ApprovalLogicType>LogicalAnd</ApprovalLogicType>
                                      </Settings>
                                    </InternalData>
                                    <WasModified>false</WasModified>
                                    <Results />
                                  </ActionProperties>
                                </DependentActionView>
                              </DependentActions>
                              <Identifier>10973</Identifier>
                            </EventView>
                            <EventView>
                              <Event>
                                <EVENTID>10976</EVENTID>
                                <FOLDERID>-2147483648</FOLDERID>
                                <EVENTTYPEID>3</EVENTTYPEID>
                                <NAME>b31418fb-79d2-435d-a625-57007342588a</NAME>
                                <ISSYSTEMEVENT>Y</ISSYSTEMEVENT>
                                <REVISIONDATETIME>2007-07-10T11:03:09.913</REVISIONDATETIME>
                                <REVISEDBY>LANDESK\JMitchell</REVISEDBY>
                                <ISPAUSED>N</ISPAUSED>
                                <EXCEPTIONDIRECTORYENTRYID>-2147483648</EXCEPTIONDIRECTORYENTRYID>
                                <EXCEPTIONEVENTID>-2147483648</EXCEPTIONEVENTID>
                                <EXCEPTIONTEMPLATEID>-2147483648</EXCEPTIONTEMPLATEID>
                              </Event>
                              <ManagePermissions>false</ManagePermissions>
                              <WorkflowPermissions />
                              <WorkflowInstancePaused>false</WorkflowInstancePaused>
                              <Paused>false</Paused>
                              <FolderId>-2147483648</FolderId>
                              <IsSystemEvent>true</IsSystemEvent>
                              <Name>b31418fb-79d2-435d-a625-57007342588a</Name>
                              <EventType>
                                <EventType>
                                  <EVENTTYPEID>3</EVENTTYPEID>
                                  <NAME>Denied</NAME>
                                  <ISSYSTEMEVENTTYPE>Y</ISSYSTEMEVENTTYPE>
                                </EventType>
                                <Identifier>3</Identifier>
                                <Name>Denied</Name>
                                <IsSystemEvent>true</IsSystemEvent>
                              </EventType>
                              <DependentEvents />
                              <DependentActions>
                                <DependentActionView>
                                  <ActionDoc>
                                    <DEPENDENTACTIONID>10770</DEPENDENTACTIONID>
                                    <ACTIONTYPEID>4</ACTIONTYPEID>
                                    <EVENTID>10976</EVENTID>
                                    <ASSOCIATEDFIELDID>-2147483648</ASSOCIATEDFIELDID>
                                    <NAME>Notify requester of denial because of budget</NAME>
                                    <ISSYSTEMACTION>N</ISSYSTEMACTION>
                                    <TIMERISBEFOREDATE>N</TIMERISBEFOREDATE>
                                    <TIMEOUTMINUTES>-2147483648</TIMEOUTMINUTES>
                                    <INCLUDEWEEKENDS>N</INCLUDEWEEKENDS>
                                    <EMAILTEMPLATEID>65011</EMAILTEMPLATEID>
                                    <AUDITTEMPLATEID>1</AUDITTEMPLATEID>
                                    <WORKFLOWREQUESTSTATUS>-2147483648</WORKFLOWREQUESTSTATUS>
                                    <APPROVEMODIFYAPPROVALS>N</APPROVEMODIFYAPPROVALS>
                                    <MODIFYAPPROVALSTEMPLATEID>1</MODIFYAPPROVALSTEMPLATEID>
                                    <REVISIONDATETIME>2007-07-10T11:03:09.93</REVISIONDATETIME>
                                    <SETTINGS>&lt;Settings Version="1.0" /&gt;</SETTINGS>
                                  </ActionDoc>
                                  <Identifier>10770</Identifier>
                                  <Name>Notify requester of denial because of budget</Name>
                                  <IsSystemAction>false</IsSystemAction>
                                  <EventIdentifier>10976</EventIdentifier>
                                  <ActionTypeIdentifier>4</ActionTypeIdentifier>
                                  <ActionType>
                                    <ActionType>
                                      <ACTIONTYPEID>4</ACTIONTYPEID>
                                      <DESCRIPTION>Send e-mail</DESCRIPTION>
                                      <GROUPNAME>System</GROUPNAME>
                                      <ISSYSTEMACTIONTYPE>N</ISSYSTEMACTIONTYPE>
                                      <DEFTIMEOUTMINUTES>0</DEFTIMEOUTMINUTES>
                                      <EXECUTECLASSNAME>LANDesk.Workflow.BusinessObjects.Workflow.Actions.SendEmails</EXECUTECLASSNAME>
                                      <EXECUTEASSEMBLY>LANDesk.Workflow.BusinessObjects.dll</EXECUTEASSEMBLY>
                                      <IMAGEURL>send_email.bmp</IMAGEURL>
                                      <PRESENTATIONCLASSNAME>LANDesk.Workflow.Win.ComponentModelSupport.SendEmailsActionProperties</PRESENTATIONCLASSNAME>
                                      <PRESENTATIONASSEMBLY>LANDesk.Workflow.Win.exe</PRESENTATIONASSEMBLY>
                                      <BASEACTIONTYPEID>4</BASEACTIONTYPEID>
                                    </ActionType>
                                    <Identifier>4</Identifier>
                                    <Description>Send e-mail</Description>
                                    <GroupName>System</GroupName>
                                  </ActionType>
                                  <ActionResultEvents />
                                  <AuditingEnabled>true</AuditingEnabled>
                                  <AuditTemplate>
                                    <ActionTypeIdentifier>0</ActionTypeIdentifier>
                                    <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                                    <Name>Default audit</Name>
                                    <Header>Workflow Engine Update</Header>
                                    <Detail />
                                    <SendAsHtml>false</SendAsHtml>
                                  </AuditTemplate>
                                  <EmailTemplate>
                                    <ActionTypeIdentifier>4</ActionTypeIdentifier>
                                    <TemplateTypeIdentifier>2</TemplateTypeIdentifier>
                                    <Name>Notification - request denied</Name>
                                    <Sender>Process management team</Sender>
                                    <Header>Your request for reference number: {|External system ID|} has been denied.</Header>
                                    <Detail>Your request for reference number: {|External system ID|} has been denied.&lt;br&gt;&lt;br&gt;

Process management team</Detail>
                                    <SendAsHtml>true</SendAsHtml>
                                  </EmailTemplate>
                                  <Timeout>-2147483648</Timeout>
                                  <IncludeWeekends>false</IncludeWeekends>
                                  <TimerIsBeforeDate>false</TimerIsBeforeDate>
                                  <ApproveModifyApprovals>false</ApproveModifyApprovals>
                                  <ModifyApprovalsTemplate>
                                    <ActionTypeIdentifier>0</ActionTypeIdentifier>
                                    <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                                    <Name>Default audit</Name>
                                    <Header>Workflow Engine Update</Header>
                                    <Detail />
                                    <SendAsHtml>false</SendAsHtml>
                                  </ModifyApprovalsTemplate>
                                  <PrimaryContacts />
                                  <SecondaryContacts>
                                    <ContactView>
                                      <Identifier>8</Identifier>
                                      <DisplayName>Requester</DisplayName>
                                      <ContactType>Field</ContactType>
                                      <LdapLocationId>-2147483648</LdapLocationId>
                                      <ContactDoc>
                                        <DISPLAYNAME>Requester</DISPLAYNAME>
                                        <NAME>Requester</NAME>
                                        <CONTACTID>8</CONTACTID>
                                        <CONTACTTYPE>F</CONTACTTYPE>
                                        <CATEGORY>2</CATEGORY>
                                        <LDAPLOCATIONID>-2147483648</LDAPLOCATIONID>
                                        <AUTHENTICATIONTYPE>-2147483648</AUTHENTICATIONTYPE>
                                      </ContactDoc>
                                      <ContactField>
                                        <FieldDoc>
                                          <FIELDID>8</FIELDID>
                                          <GROUPINGID>2</GROUPINGID>
                                          <ISSYSTEM>Y</ISSYSTEM>
                                          <ISMAPPABLE>Y</ISMAPPABLE>
                                          <NAME>Requester</NAME>
                                          <DESCRIPTION>User who requested this change request.</DESCRIPTION>
                                          <MAPPINGDATATYPE>2</MAPPINGDATATYPE>
                                          <REVISIONDATETIME>2007-07-03T11:10:46.123</REVISIONDATETIME>
                                          <REVISEDBY>installation</REVISEDBY>
                                        </FieldDoc>
                                        <Category>
                                          <GroupingDoc>
                                            <GROUPINGID>2</GROUPINGID>
                                            <GROUPINGSECTION>1</GROUPINGSECTION>
                                            <NAME>Workflow</NAME>
                                            <DESCRIPTION>Internal field grouping for workflow</DESCRIPTION>
                                            <REVISIONDATETIME>0001-01-01T00:00:00</REVISIONDATETIME>
                                          </GroupingDoc>
                                          <Identifier>2</Identifier>
                                          <GroupingSection>Fields</GroupingSection>
                                          <Name>Workflow</Name>
                                          <Description>Internal field grouping for workflow</Description>
                                        </Category>
                                        <Identifier>8</Identifier>
                                        <Name>Requester</Name>
                                        <Description>User who requested this change request.</Description>
                                        <IsSystem>true</IsSystem>
                                        <IsMappable>true</IsMappable>
                                        <CategoryIdentifier>2</CategoryIdentifier>
                                        <CategoryName>Workflow</CategoryName>
                                        <CategoryDescription>Internal field grouping for workflow</CategoryDescription>
                                        <TargetDataType>Contact</TargetDataType>
                                        <FieldMappings>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>1</CONNECTORID>
                                              <CONNECTORTYPEID>1</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Workflow</NAME>
                                              <SETTINGS />
                                              <FIELDLIST />
                                              <STARTINGEVENTID>-2147483648</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21000</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - request for change</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2002|PullIntervalInMinutes~1|EventId~2106|AUTO_UNIQUE~True</SETTINGS>
                                              <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                              <STARTINGEVENTID>10004</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21001</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - new hire received</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2001|PullIntervalInMinutes~1|EventId~2064|AUTO_UNIQUE~True</SETTINGS>
                                              <FIELDLIST>/root[1]/RequiresTraining[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireName[1]^/root[1]/RequiresPhone[1]^/root[1]/RequiresNetworkAccess[1]^/root[1]/RequiresComputer[1]</FIELDLIST>
                                              <STARTINGEVENTID>10087</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21002</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - new hire</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2001|PullIntervalInMinutes~1|EventId~2097|AUTO_UNIQUE~True</SETTINGS>
                                              <FIELDLIST>/root[1]/Reason[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireTitle[1]^/root[1]/Identifier[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                              <STARTINGEVENTID>10104</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21003</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - security access</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2009|PullIntervalInMinutes~1|EventId~2005|AUTO_UNIQUE~True</SETTINGS>
                                              <FIELDLIST>/root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                              <STARTINGEVENTID>10213</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21004</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - new computer</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2007|PullIntervalInMinutes~1|EventId~2001</SETTINGS>
                                              <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                              <STARTINGEVENTID>10262</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21005</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - upgrade operating system</NAME>
                                              <SETTINGS>SERVER~|USER~|PASSWORD~|ComponentId~2008|PullIntervalInMinutes~1|SQL_SELECT~|COLUMN_UNIQUE~|SQL_UPDATE~|AUTO_UNIQUE~True|EventId~2003|CONNECTION_STRING~DSN=;uid=;pwd=</SETTINGS>
                                              <FIELDLIST>/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/DeviceName[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                              <STARTINGEVENTID>10278</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21006</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - return computer</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2007|PullIntervalInMinutes~1|EventId~2133</SETTINGS>
                                              <FIELDLIST>/root[1]/Identifier[1]^/root[1]/IPName[1]^/root[1]/Reason[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                              <STARTINGEVENTID>10285</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21007</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - replace computer</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2007|PullIntervalInMinutes~1|EventId~2139|AUTO_UNIQUE~True</SETTINGS>
                                              <FIELDLIST>/root[1]/DeviceName[1]^/root[1]/ChangeDescription[1]^/root[1]/RequesterId[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/IsReplacement[1]^/root[1]/Reason[1]^/root[1]/Identifier[1]</FIELDLIST>
                                              <STARTINGEVENTID>10935</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21008</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - reboot a server</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2015|PullIntervalInMinutes~1|EventId~2037</SETTINGS>
                                              <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                              <STARTINGEVENTID>10320</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21009</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk vulnerabilities downloaded</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|ComponentId~2004|PullIntervalInMinutes~1|SQL_SELECT~select * from patchaudittrail where EventType = 1 and workflow=0;|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update patchaudittrail set workflow=1 where PatchAuditTrail_Idn={|PatchAuditTrail_Idn|};|EventId~2049|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10444</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21010</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - security access request</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2009|PullIntervalInMinutes~1|EventId~2005|AUTO_UNIQUE~True</SETTINGS>
                                              <FIELDLIST>/root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
                                              <STARTINGEVENTID>10660</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21011</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Sofware Deployment Rollout</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~/root[1]/RolloutID[1]|COLUMN_REQUESTER~/root[1]/Requester[1]|PullIntervalInMinutes~1|AUTO_UNIQUE~False</SETTINGS>
                                              <FIELDLIST>/root[1]/Rollout1DeliveryMethod[1]^/root[1]/Rollout2DeliveryMethod[1]^/root[1]/EscalationContact[1]^/root[1]/Package[1]^/root[1]/Rollout2Query[1]^/root[1]/PackageOwner[1]^/root[1]/TestQuery[1]^/root[1]/RolloutApprover[1]^/root[1]/RequestDate[1]^/root[1]/RolloutID[1]^/root[1]/TestDeliveryMethod[1]^/root[1]/Requester[1]^/root[1]/Rollout2Approver[1]^/root[1]/Rollout1Approver[1]^/root[1]/Rollout1Query[1]^/root[1]/TestApprover[1]</FIELDLIST>
                                              <STARTINGEVENTID>10631</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping>{|/root[1]/Requester[1]|}</Mapping>
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21012</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Antivirus deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10808</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21013</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Blocked app deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10817</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21014</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Driver updates deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10845</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21015</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Software updates deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10891</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21016</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Critical vulnerability deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10835</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21017</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Vulnerability deployment process 1 tier</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10444</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21018</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Low vulnerability deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10863</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21019</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - LANDesk updates deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10854</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21020</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Spyware deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10900</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21021</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Security threat deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10882</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21022</CONNECTORID>
                                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - All patches deployment process</NAME>
                                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                                              <STARTINGEVENTID>10807</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21023</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Request to run an application</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|COLUMN_REQUESTER~/root[1]/Requester[1]|PullIntervalInMinutes~1|AUTO_UNIQUE~True</SETTINGS>
                                              <FIELDLIST>/root[1]/ApplicationPackage[1]^/root[1]/Application[1]^/root[1]/Vendor[1]^/root[1]/IT[1]^/root[1]/Requester[1]^/root[1]/HIPSAdmin[1]^/root[1]/SecurityCouncilRepresentative[1]^/root[1]/TestGroupRepresentative[1]</FIELDLIST>
                                              <STARTINGEVENTID>-2147483648</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping>{|/root[1]/Requester[1]|}</Mapping>
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21024</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>Service request - LANDesk replace computer</NAME>
                                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2007|PullIntervalInMinutes~1|EventId~2139|AUTO_UNIQUE~True</SETTINGS>
                                              <FIELDLIST>/root[1]/DeviceName[1]^/root[1]/ChangeDescription[1]^/root[1]/RequesterId[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/IsReplacement[1]^/root[1]/Reason[1]^/root[1]/Identifier[1]</FIELDLIST>
                                              <STARTINGEVENTID>10938</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping />
                                          </FieldMappingView>
                                          <FieldMappingView>
                                            <ConnectorDoc>
                                              <CONNECTORID>21025</CONNECTORID>
                                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                                              <NAME>LANDesk - Make software distribution package public</NAME>
                                              <SETTINGS>COLUMN_REQUESTER~/root[1]/Requester[1]|PullIntervalInMinutes~1|AUTO_UNIQUE~True</SETTINGS>
                                              <FIELDLIST>/root[1]/RequestDate[1]^/root[1]/PackageAdmin[1]^/root[1]/PackageTesting[1]^/root[1]/Requester[1]^/root[1]/PackageLicensing[1]^/root[1]/Package[1]^/root[1]/PackageUsers[1]</FIELDLIST>
                                              <STARTINGEVENTID>10957</STARTINGEVENTID>
                                            </ConnectorDoc>
                                            <IsCollection>false</IsCollection>
                                            <Mapping>{|/root[1]/Requester[1]|}</Mapping>
                                          </FieldMappingView>
                                        </FieldMappings>
                                        <ShowInWeb>false</ShowInWeb>
                                      </ContactField>
                                    </ContactView>
                                  </SecondaryContacts>
                                  <Conditions />
                                  <Settings>&lt;Settings Version="1.0" /&gt;</Settings>
                                  <ActionProperties>
                                    <InternalData>
                                      <Settings Version="1.0" />
                                    </InternalData>
                                    <WasModified>false</WasModified>
                                    <Results />
                                  </ActionProperties>
                                </DependentActionView>
                              </DependentActions>
                              <Identifier>10976</Identifier>
                            </EventView>
                          </ActionResultEvents>
                          <AuditingEnabled>true</AuditingEnabled>
                          <AuditTemplate>
                            <ActionTypeIdentifier>0</ActionTypeIdentifier>
                            <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                            <Name>Default audit</Name>
                            <Header>Workflow Engine Update</Header>
                            <Detail />
                            <SendAsHtml>false</SendAsHtml>
                          </AuditTemplate>
                          <EmailTemplate>
                            <ActionTypeIdentifier>2</ActionTypeIdentifier>
                            <TemplateTypeIdentifier>2</TemplateTypeIdentifier>
                            <Name>Approval - purchase additional license</Name>
                            <Sender>Process management team</Sender>
                            <Header>Approval - your approval is requested</Header>
                            <Detail>Your approval is requested for the following additional software license&lt;br&gt;

Software package: {|Software package|}
Requester: {|Requester|}&lt;br&gt;&lt;br&gt;

Process management team</Detail>
                            <SendAsHtml>true</SendAsHtml>
                          </EmailTemplate>
                          <Timeout>-2147483648</Timeout>
                          <IncludeWeekends>false</IncludeWeekends>
                          <TimerIsBeforeDate>false</TimerIsBeforeDate>
                          <ApproveModifyApprovals>false</ApproveModifyApprovals>
                          <ModifyApprovalsTemplate>
                            <ActionTypeIdentifier>0</ActionTypeIdentifier>
                            <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                            <Name>Default audit</Name>
                            <Header>Workflow Engine Update</Header>
                            <Detail />
                            <SendAsHtml>false</SendAsHtml>
                          </ModifyApprovalsTemplate>
                          <PrimaryContacts />
                          <SecondaryContacts />
                          <Conditions />
                          <Settings>&lt;Settings Version="1.0"&gt;&lt;ApproversComments&gt;&lt;/ApproversComments&gt;&lt;DeniersComments&gt;&lt;/DeniersComments&gt;&lt;ApprovalLogicType&gt;LogicalAnd&lt;/ApprovalLogicType&gt;&lt;/Settings&gt;</Settings>
                          <ActionProperties>
                            <InternalData>
                              <Settings Version="1.0">
                                <ApproversComments>
                                </ApproversComments>
                                <DeniersComments>
                                </DeniersComments>
                                <ApprovalLogicType>LogicalAnd</ApprovalLogicType>
                              </Settings>
                            </InternalData>
                            <WasModified>false</WasModified>
                            <Results />
                          </ActionProperties>
                        </DependentActionView>
                      </DependentActions>
                      <Identifier>10972</Identifier>
                    </EventView>
                  </ActionResultEvents>
                  <AuditingEnabled>true</AuditingEnabled>
                  <AuditTemplate>
                    <ActionTypeIdentifier>0</ActionTypeIdentifier>
                    <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                    <Name>Default audit</Name>
                    <Header>Workflow Engine Update</Header>
                    <Detail />
                    <SendAsHtml>false</SendAsHtml>
                  </AuditTemplate>
                  <EmailTemplate>
                    <ActionTypeIdentifier>2</ActionTypeIdentifier>
                    <TemplateTypeIdentifier>2</TemplateTypeIdentifier>
                    <Name>Approval - do we have licenses</Name>
                    <Sender>Process management team</Sender>
                    <Header>Approval - your verification is requested</Header>
                    <Detail>Your verification is requested for the following software request: {|External system ID|}&lt;br&gt;

Please verify there are enough licenses to install {|Software package|} on {|Requester|}'s machine.&lt;br&gt;&lt;br&gt;

Process management team</Detail>
                    <SendAsHtml>true</SendAsHtml>
                  </EmailTemplate>
                  <Timeout>-2147483648</Timeout>
                  <IncludeWeekends>false</IncludeWeekends>
                  <TimerIsBeforeDate>false</TimerIsBeforeDate>
                  <ApproveModifyApprovals>false</ApproveModifyApprovals>
                  <ModifyApprovalsTemplate>
                    <ActionTypeIdentifier>0</ActionTypeIdentifier>
                    <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                    <Name>Default audit</Name>
                    <Header>Workflow Engine Update</Header>
                    <Detail />
                    <SendAsHtml>false</SendAsHtml>
                  </ModifyApprovalsTemplate>
                  <PrimaryContacts />
                  <SecondaryContacts />
                  <Conditions />
                  <Settings>&lt;Settings Version="1.0"&gt;&lt;ApproversComments&gt;&lt;/ApproversComments&gt;&lt;DeniersComments&gt;&lt;/DeniersComments&gt;&lt;ApprovalLogicType&gt;LogicalAnd&lt;/ApprovalLogicType&gt;&lt;/Settings&gt;</Settings>
                  <ActionProperties>
                    <InternalData>
                      <Settings Version="1.0">
                        <ApproversComments>
                        </ApproversComments>
                        <DeniersComments>
                        </DeniersComments>
                        <ApprovalLogicType>LogicalAnd</ApprovalLogicType>
                      </Settings>
                    </InternalData>
                    <WasModified>false</WasModified>
                    <Results />
                  </ActionProperties>
                </DependentActionView>
              </DependentActions>
              <Identifier>10970</Identifier>
            </EventView>
            <EventView>
              <Event>
                <EVENTID>10977</EVENTID>
                <FOLDERID>-2147483648</FOLDERID>
                <EVENTTYPEID>3</EVENTTYPEID>
                <NAME>0260cadb-bbff-4d03-905d-250c404cec09</NAME>
                <ISSYSTEMEVENT>Y</ISSYSTEMEVENT>
                <REVISIONDATETIME>2007-07-10T11:03:09.93</REVISIONDATETIME>
                <REVISEDBY>LANDESK\JMitchell</REVISEDBY>
                <ISPAUSED>N</ISPAUSED>
                <EXCEPTIONDIRECTORYENTRYID>-2147483648</EXCEPTIONDIRECTORYENTRYID>
                <EXCEPTIONEVENTID>-2147483648</EXCEPTIONEVENTID>
                <EXCEPTIONTEMPLATEID>-2147483648</EXCEPTIONTEMPLATEID>
              </Event>
              <ManagePermissions>false</ManagePermissions>
              <WorkflowPermissions />
              <WorkflowInstancePaused>false</WorkflowInstancePaused>
              <Paused>false</Paused>
              <FolderId>-2147483648</FolderId>
              <IsSystemEvent>true</IsSystemEvent>
              <Name>0260cadb-bbff-4d03-905d-250c404cec09</Name>
              <EventType>
                <EventType>
                  <EVENTTYPEID>3</EVENTTYPEID>
                  <NAME>Denied</NAME>
                  <ISSYSTEMEVENTTYPE>Y</ISSYSTEMEVENTTYPE>
                </EventType>
                <Identifier>3</Identifier>
                <Name>Denied</Name>
                <IsSystemEvent>true</IsSystemEvent>
              </EventType>
              <DependentEvents />
              <DependentActions>
                <DependentActionView>
                  <ActionDoc>
                    <DEPENDENTACTIONID>10771</DEPENDENTACTIONID>
                    <ACTIONTYPEID>4</ACTIONTYPEID>
                    <EVENTID>10977</EVENTID>
                    <ASSOCIATEDFIELDID>-2147483648</ASSOCIATEDFIELDID>
                    <NAME>Notify requester of denial</NAME>
                    <ISSYSTEMACTION>N</ISSYSTEMACTION>
                    <TIMERISBEFOREDATE>N</TIMERISBEFOREDATE>
                    <TIMEOUTMINUTES>-2147483648</TIMEOUTMINUTES>
                    <INCLUDEWEEKENDS>N</INCLUDEWEEKENDS>
                    <EMAILTEMPLATEID>65011</EMAILTEMPLATEID>
                    <AUDITTEMPLATEID>1</AUDITTEMPLATEID>
                    <WORKFLOWREQUESTSTATUS>-2147483648</WORKFLOWREQUESTSTATUS>
                    <APPROVEMODIFYAPPROVALS>N</APPROVEMODIFYAPPROVALS>
                    <MODIFYAPPROVALSTEMPLATEID>1</MODIFYAPPROVALSTEMPLATEID>
                    <REVISIONDATETIME>2007-07-10T11:03:09.93</REVISIONDATETIME>
                    <SETTINGS>&lt;Settings Version="1.0" /&gt;</SETTINGS>
                  </ActionDoc>
                  <Identifier>10771</Identifier>
                  <Name>Notify requester of denial</Name>
                  <IsSystemAction>false</IsSystemAction>
                  <EventIdentifier>10977</EventIdentifier>
                  <ActionTypeIdentifier>4</ActionTypeIdentifier>
                  <ActionType>
                    <ActionType>
                      <ACTIONTYPEID>4</ACTIONTYPEID>
                      <DESCRIPTION>Send e-mail</DESCRIPTION>
                      <GROUPNAME>System</GROUPNAME>
                      <ISSYSTEMACTIONTYPE>N</ISSYSTEMACTIONTYPE>
                      <DEFTIMEOUTMINUTES>0</DEFTIMEOUTMINUTES>
                      <EXECUTECLASSNAME>LANDesk.Workflow.BusinessObjects.Workflow.Actions.SendEmails</EXECUTECLASSNAME>
                      <EXECUTEASSEMBLY>LANDesk.Workflow.BusinessObjects.dll</EXECUTEASSEMBLY>
                      <IMAGEURL>send_email.bmp</IMAGEURL>
                      <PRESENTATIONCLASSNAME>LANDesk.Workflow.Win.ComponentModelSupport.SendEmailsActionProperties</PRESENTATIONCLASSNAME>
                      <PRESENTATIONASSEMBLY>LANDesk.Workflow.Win.exe</PRESENTATIONASSEMBLY>
                      <BASEACTIONTYPEID>4</BASEACTIONTYPEID>
                    </ActionType>
                    <Identifier>4</Identifier>
                    <Description>Send e-mail</Description>
                    <GroupName>System</GroupName>
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                  <ActionResultEvents />
                  <AuditingEnabled>true</AuditingEnabled>
                  <AuditTemplate>
                    <ActionTypeIdentifier>0</ActionTypeIdentifier>
                    <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                    <Name>Default audit</Name>
                    <Header>Workflow Engine Update</Header>
                    <Detail />
                    <SendAsHtml>false</SendAsHtml>
                  </AuditTemplate>
                  <EmailTemplate>
                    <ActionTypeIdentifier>4</ActionTypeIdentifier>
                    <TemplateTypeIdentifier>2</TemplateTypeIdentifier>
                    <Name>Notification - request denied</Name>
                    <Sender>Process management team</Sender>
                    <Header>Your request for reference number: {|External system ID|} has been denied.</Header>
                    <Detail>Your request for reference number: {|External system ID|} has been denied.&lt;br&gt;&lt;br&gt;

Process management team</Detail>
                    <SendAsHtml>true</SendAsHtml>
                  </EmailTemplate>
                  <Timeout>-2147483648</Timeout>
                  <IncludeWeekends>false</IncludeWeekends>
                  <TimerIsBeforeDate>false</TimerIsBeforeDate>
                  <ApproveModifyApprovals>false</ApproveModifyApprovals>
                  <ModifyApprovalsTemplate>
                    <ActionTypeIdentifier>0</ActionTypeIdentifier>
                    <TemplateTypeIdentifier>1</TemplateTypeIdentifier>
                    <Name>Default audit</Name>
                    <Header>Workflow Engine Update</Header>
                    <Detail />
                    <SendAsHtml>false</SendAsHtml>
                  </ModifyApprovalsTemplate>
                  <PrimaryContacts />
                  <SecondaryContacts>
                    <ContactView>
                      <Identifier>8</Identifier>
                      <DisplayName>Requester</DisplayName>
                      <ContactType>Field</ContactType>
                      <LdapLocationId>-2147483648</LdapLocationId>
                      <ContactDoc>
                        <DISPLAYNAME>Requester</DISPLAYNAME>
                        <NAME>Requester</NAME>
                        <CONTACTID>8</CONTACTID>
                        <CONTACTTYPE>F</CONTACTTYPE>
                        <CATEGORY>2</CATEGORY>
                        <LDAPLOCATIONID>-2147483648</LDAPLOCATIONID>
                        <AUTHENTICATIONTYPE>-2147483648</AUTHENTICATIONTYPE>
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                        <FieldDoc>
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                          <ISSYSTEM>Y</ISSYSTEM>
                          <ISMAPPABLE>Y</ISMAPPABLE>
                          <NAME>Requester</NAME>
                          <DESCRIPTION>User who requested this change request.</DESCRIPTION>
                          <MAPPINGDATATYPE>2</MAPPINGDATATYPE>
                          <REVISIONDATETIME>2007-07-03T11:10:46.123</REVISIONDATETIME>
                          <REVISEDBY>installation</REVISEDBY>
                        </FieldDoc>
                        <Category>
                          <GroupingDoc>
                            <GROUPINGID>2</GROUPINGID>
                            <GROUPINGSECTION>1</GROUPINGSECTION>
                            <NAME>Workflow</NAME>
                            <DESCRIPTION>Internal field grouping for workflow</DESCRIPTION>
                            <REVISIONDATETIME>0001-01-01T00:00:00</REVISIONDATETIME>
                          </GroupingDoc>
                          <Identifier>2</Identifier>
                          <GroupingSection>Fields</GroupingSection>
                          <Name>Workflow</Name>
                          <Description>Internal field grouping for workflow</Description>
                        </Category>
                        <Identifier>8</Identifier>
                        <Name>Requester</Name>
                        <Description>User who requested this change request.</Description>
                        <IsSystem>true</IsSystem>
                        <IsMappable>true</IsMappable>
                        <CategoryIdentifier>2</CategoryIdentifier>
                        <CategoryName>Workflow</CategoryName>
                        <CategoryDescription>Internal field grouping for workflow</CategoryDescription>
                        <TargetDataType>Contact</TargetDataType>
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                              <CONNECTORID>1</CONNECTORID>
                              <CONNECTORTYPEID>1</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Workflow</NAME>
                              <SETTINGS />
                              <FIELDLIST />
                              <STARTINGEVENTID>-2147483648</STARTINGEVENTID>
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                            <IsCollection>false</IsCollection>
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                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
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                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2002|PullIntervalInMinutes~1|EventId~2106|AUTO_UNIQUE~True</SETTINGS>
                              <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1]</FIELDLIST>
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                            <IsCollection>false</IsCollection>
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                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Service request - new hire received</NAME>
                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2001|PullIntervalInMinutes~1|EventId~2064|AUTO_UNIQUE~True</SETTINGS>
                              <FIELDLIST>/root[1]/RequiresTraining[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireName[1]^/root[1]/RequiresPhone[1]^/root[1]/RequiresNetworkAccess[1]^/root[1]/RequiresComputer[1]</FIELDLIST>
                              <STARTINGEVENTID>10087</STARTINGEVENTID>
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                            <IsCollection>false</IsCollection>
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                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Service request - new hire</NAME>
                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2001|PullIntervalInMinutes~1|EventId~2097|AUTO_UNIQUE~True</SETTINGS>
                              <FIELDLIST>/root[1]/Reason[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireTitle[1]^/root[1]/Identifier[1]^/root[1]/RequesterId[1]</FIELDLIST>
                              <STARTINGEVENTID>10104</STARTINGEVENTID>
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                            <IsCollection>false</IsCollection>
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                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
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                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2009|PullIntervalInMinutes~1|EventId~2005|AUTO_UNIQUE~True</SETTINGS>
                              <FIELDLIST>/root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Service request - new computer</NAME>
                              <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2007|PullIntervalInMinutes~1|EventId~2001</SETTINGS>
                              <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                              <CONNECTORID>21005</CONNECTORID>
                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Service request - upgrade operating system</NAME>
                              <SETTINGS>SERVER~|USER~|PASSWORD~|ComponentId~2008|PullIntervalInMinutes~1|SQL_SELECT~|COLUMN_UNIQUE~|SQL_UPDATE~|AUTO_UNIQUE~True|EventId~2003|CONNECTION_STRING~DSN=;uid=;pwd=</SETTINGS>
                              <FIELDLIST>/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/DeviceName[1]^/root[1]/RequesterId[1]</FIELDLIST>
                              <STARTINGEVENTID>10278</STARTINGEVENTID>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
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                              <CONNECTORID>21006</CONNECTORID>
                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Service request - return computer</NAME>
                              <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2007|PullIntervalInMinutes~1|EventId~2133</SETTINGS>
                              <FIELDLIST>/root[1]/Identifier[1]^/root[1]/IPName[1]^/root[1]/Reason[1]^/root[1]/RequesterId[1]</FIELDLIST>
                              <STARTINGEVENTID>10285</STARTINGEVENTID>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
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                              <CONNECTORID>21007</CONNECTORID>
                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Service request - replace computer</NAME>
                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2007|PullIntervalInMinutes~1|EventId~2139|AUTO_UNIQUE~True</SETTINGS>
                              <FIELDLIST>/root[1]/DeviceName[1]^/root[1]/ChangeDescription[1]^/root[1]/RequesterId[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/IsReplacement[1]^/root[1]/Reason[1]^/root[1]/Identifier[1]</FIELDLIST>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
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                              <CONNECTORID>21008</CONNECTORID>
                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Service request - reboot a server</NAME>
                              <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2015|PullIntervalInMinutes~1|EventId~2037</SETTINGS>
                              <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1]</FIELDLIST>
                              <STARTINGEVENTID>10320</STARTINGEVENTID>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
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                              <CONNECTORID>21009</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk vulnerabilities downloaded</NAME>
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                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                              <STARTINGEVENTID>10444</STARTINGEVENTID>
                            </ConnectorDoc>
                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
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                              <CONNECTORID>21010</CONNECTORID>
                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Service request - security access request</NAME>
                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2009|PullIntervalInMinutes~1|EventId~2005|AUTO_UNIQUE~True</SETTINGS>
                              <FIELDLIST>/root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
                              <STARTINGEVENTID>10660</STARTINGEVENTID>
                            </ConnectorDoc>
                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
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                              <CONNECTORID>21011</CONNECTORID>
                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Sofware Deployment Rollout</NAME>
                              <SETTINGS>COLUMN_UNIQUE~/root[1]/RolloutID[1]|COLUMN_REQUESTER~/root[1]/Requester[1]|PullIntervalInMinutes~1|AUTO_UNIQUE~False</SETTINGS>
                              <FIELDLIST>/root[1]/Rollout1DeliveryMethod[1]^/root[1]/Rollout2DeliveryMethod[1]^/root[1]/EscalationContact[1]^/root[1]/Package[1]^/root[1]/Rollout2Query[1]^/root[1]/PackageOwner[1]^/root[1]/TestQuery[1]^/root[1]/RolloutApprover[1]^/root[1]/RequestDate[1]^/root[1]/RolloutID[1]^/root[1]/TestDeliveryMethod[1]^/root[1]/Requester[1]^/root[1]/Rollout2Approver[1]^/root[1]/Rollout1Approver[1]^/root[1]/Rollout1Query[1]^/root[1]/TestApprover[1]</FIELDLIST>
                              <STARTINGEVENTID>10631</STARTINGEVENTID>
                            </ConnectorDoc>
                            <IsCollection>false</IsCollection>
                            <Mapping>{|/root[1]/Requester[1]|}</Mapping>
                          </FieldMappingView>
                          <FieldMappingView>
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                              <CONNECTORID>21012</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Antivirus deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                            </ConnectorDoc>
                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
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                              <CONNECTORID>21013</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Blocked app deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Driver updates deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                            </ConnectorDoc>
                            <IsCollection>false</IsCollection>
                            <Mapping />
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                              <CONNECTORID>21015</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Software updates deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                            </ConnectorDoc>
                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
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                              <CONNECTORID>21016</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Critical vulnerability deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                              <STARTINGEVENTID>10835</STARTINGEVENTID>
                            </ConnectorDoc>
                            <IsCollection>false</IsCollection>
                            <Mapping />
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                              <CONNECTORID>21017</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Vulnerability deployment process 1 tier</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                              <CONNECTORID>21018</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Low vulnerability deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
                            <ConnectorDoc>
                              <CONNECTORID>21019</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - LANDesk updates deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
                            <ConnectorDoc>
                              <CONNECTORID>21020</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Spyware deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
                              <STARTINGEVENTID>10900</STARTINGEVENTID>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
                            <ConnectorDoc>
                              <CONNECTORID>21021</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Security threat deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                              <SETTINGS>COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2015|PullIntervalInMinutes~1|EventId~2037</SETTINGS>
                              <FIELDLIST>/root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1]</FIELDLIST>
                              <STARTINGEVENTID>10320</STARTINGEVENTID>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk vulnerabilities downloaded</NAME>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                          <FieldMappingView>
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                              <CONNECTORID>21010</CONNECTORID>
                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Service request - security access request</NAME>
                              <SETTINGS>COLUMN_UNIQUE~|ComponentId~2009|PullIntervalInMinutes~1|EventId~2005|AUTO_UNIQUE~True</SETTINGS>
                              <FIELDLIST>/root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1]</FIELDLIST>
                              <STARTINGEVENTID>10660</STARTINGEVENTID>
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                            <IsCollection>false</IsCollection>
                            <Mapping />
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                              <CONNECTORTYPEID>4</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>Sofware Deployment Rollout</NAME>
                              <SETTINGS>COLUMN_UNIQUE~/root[1]/RolloutID[1]|COLUMN_REQUESTER~/root[1]/Requester[1]|PullIntervalInMinutes~1|AUTO_UNIQUE~False</SETTINGS>
                              <FIELDLIST>/root[1]/Rollout1DeliveryMethod[1]^/root[1]/Rollout2DeliveryMethod[1]^/root[1]/EscalationContact[1]^/root[1]/Package[1]^/root[1]/Rollout2Query[1]^/root[1]/PackageOwner[1]^/root[1]/TestQuery[1]^/root[1]/RolloutApprover[1]^/root[1]/RequestDate[1]^/root[1]/RolloutID[1]^/root[1]/TestDeliveryMethod[1]^/root[1]/Requester[1]^/root[1]/Rollout2Approver[1]^/root[1]/Rollout1Approver[1]^/root[1]/Rollout1Query[1]^/root[1]/TestApprover[1]</FIELDLIST>
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                            <IsCollection>false</IsCollection>
                            <Mapping>{|/root[1]/Requester[1]|}</Mapping>
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                          <FieldMappingView>
                            <ConnectorDoc>
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                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Antivirus deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
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                            <IsCollection>false</IsCollection>
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                              <CONNECTORID>21013</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Blocked app deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
                              <FIELDLIST>PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow</FIELDLIST>
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                            <IsCollection>false</IsCollection>
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                            <ConnectorDoc>
                              <CONNECTORID>21014</CONNECTORID>
                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Driver updates deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
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                            <IsCollection>false</IsCollection>
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                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Software updates deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
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                            <IsCollection>false</IsCollection>
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                              <NAME>LANDesk - Critical vulnerability deployment process</NAME>
                              <SETTINGS>SERVER~ldms_core|USER~sa|PASSWORD~test|PullIntervalInMinutes~1|SQL_SELECT~select * from PatchAuditTrail where workflow = 0|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update PatchAuditTrail set workflow = 1 where PatchAuditTrail_Idn = {|PatchAuditTrail_Idn|}|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test</SETTINGS>
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                            <IsCollection>false</IsCollection>
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                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
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                              <CONNECTORTYPEID>2</CONNECTORTYPEID>
                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
                              <NAME>LANDesk - Low vulnerability deployment process</NAME>
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                              <ASSIGNEDTASKID>-2147483648</ASSIGNEDTASKID>
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                              <NAME>LANDesk - Spyware deployment process</NAME>
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                              <NAME>LANDesk - Security threat deployment process</NAME>
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                              <NAME>LANDesk - All patches deployment process</NAME>
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